COVID-19 guidelines and FAQs

See what we’re doing to help keep your family safe.

Please help us

Operate safely

  • If you are sick or have been exposed to someone you know to be ill, please stay at home.
  • Please wear a face mask that covers your nose and mouth.
  • Please stay a safe distance (6+ feet) from other groups while visiting us.
  • Please wash your hands frequently or use our hand sanitizer stations.
  • If you cough or sneeze, please cover your mouth with a tissue or crook of your elbow to avoid spreading germs, unless you are already wearing a face mask.
  • Please purchase your tickets online to reduce the contact between employees and guests.
What we are doing

Keeping you safe

  • Employees must stay home if they are sick or have been exposed to someone who is.
  • Daily health screenings for all employees and implementing onsite temperature checks.
  • All commonly touched surfaces are sanitized as frequently as possible.
  • All employees are required to wear a face mask that covers their nose and mouth.
  • Where appropriate and applicable, physical barriers have been installed.
  • Employees will be required to social distance (6+ feet), and take small breaks throughout the day to wash their hands.
  • Indoor ventilation has been increased, where possible.

Play. Explore. Discover.

Book your cave tour, above ground adventure and family fun.

Scroll to Top